Fraud Incident Management

Report, investigate and close fraud cases with full accountability.

Fraud Incident Management gives vigilance and fraud-control teams a secure case workflow from first report to final action.

Illustration of Fraud Incident Management

The fraud-control cycle

  1. Detect
  2. Report
  3. Monitor
  4. Prevent

A continuous cycle: after the last step, it starts again.

Key features

  • Anonymous and named incident reporting, including a whistleblower portal
  • Case assignment to internal teams or external investigators, with SLA monitoring
  • Collaboration with other departments and tracking of their responses
  • Malpractice matrix that maps offence types to recommended penalties
  • Approval workflow for disciplinary and recovery actions
  • Incident closure with root cause and amount involved
  • Tracking of corrective, punitive and preventive actions to completion
  • Reports and dashboards, including regulatory fraud reports

Why teams choose it

Business benefits

Faster investigations, protected reporter identity, and consistent, defensible action on every case.

Ideal for

Banks, NBFCs, insurers and enterprises with vigilance or ethics functions.

Request a demo We show you Fraud Incident Management working on examples from your own business.